- Please contact us to receive a Return Authorization Form.
- We will accept returns up to 30 days after purchase date.
- Damaged or missing item(s) must be reported to Sandcruiser Industries within 72 hours of receipt.
- Return Authorizations must be returned within 14 days of receiving your Return Authorization Number.
- Returned product must be unused, in the original package, and shipped at customer cost via a trackable method.
- 15% restocking fee will be charged on returned merchandise if parts are missing or if there is no RA #.
- Returned product must include a copy of the invoice or sales receipt.
- Cosmetic seconds, discontinued items, and discounted samples are sold “as is” and are not returnable.
- Refused packages will have return shipping cost and a 15% restocking fee deducted from any refund.
